Your new superpower
RevOps
Empowering Growth Through Tailored RevOps Strategies and Seamless Technology Integration
Don't have time to stick around?
What are the benefits of RevOps?
- Eliminates inconsistency
- Improves clarity, offering predictable revenue
- Increases retention
- Empowers and motivates employees
- Reduces the waste of time, money and effort
- Able to make sound decisions based on the facts, quicker
- Enhances cross-departmental collaboration and communication
- Facilitates continuous improvement through data-driven insights
Companies with optimised RevOps processes achieve 27% faster growth in profit!
We're RevOps certified!
Featured Secret Source Specialists
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Nick.
RevOps – Sales & Marketing
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Paul.
RevOps – Marketing Operations
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Alistair.
RevOps – Marketing Tech Stack
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Claire.
RevOps – Marketing Specialist
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Louisa.
RevOps – Graphic designer
Next steps: start a no-obligation chat with one of our RevOps Specialists.
What is RevOps?
RevOps streamlines sales, marketing, and customer success processes to drive revenue growth, enhance customer experience, and optimise operational efficiency.
Imagine a less siloed mentality within your organisation with your data, processes and technology all working towards one goal – Revenue Growth! That’s where Secret Source can help.
RevOps is the alignment of your business processes, technology, data and people.
Who is RevOps for?
Every company possesses its own distinct characteristics, leading to a unique path in the pursuit of Revenue Operations. For organisations aiming to enhance growth and streamline operations effectively, embracing a RevOps strategy is essential
7 signs you need RevOps in your business:
Stunted growth
Lack of customer retention
Siloed KPIs
Redundant data
No RevOps owners working across the entire business
Lots of technology in different departments
Inconsistent pipeline
Rob 'The RevOps Hitman'
What is RevOps not!
Solely a sales function, marketing operations, service challenge or finance mission
A linear funnel process
About spending more money
A quick fix
A job title
To be taken lightly…
How to achieve RevOps
1.
First you need to be committed from the top down. The rewards are great, but the path is not always simple.
2.
Review your processes.
3.
Reflect on your Technology Stack to support those processes.
4.
Audit your data throughout your entire business.
5.
Test and refine your customer user journey from unknown prospect to long standing customer. Remember to include business partner and stakeholders as part of the audit.
Still unsure if RevOps is right for your organisation?
Believe it or not!
A customer spending money with you is not the main event, what they do and how they are treated before and after is real RevOps.
“RevOps implementation can lead to a 19% increase in annual revenue.”
Source: Forrester
What is RevOps not!
- Phygital – Appreciate both physical and digital journeys. Look to use multichannel/omnichannel
- Scenario plan by taking a customer through the journey from before the beginning of the relationship right the way through
- Consider the data you are collecting and how you intend on using it (in line with GDPR)
- What systems are people using? Do a systems audit
- Think circular...
Looking for a RevOps expert to talk to?
We have a select team of RevOps gurus who can objectively help you understand what you can do and in what order.
Whatever stage of your Revenue Operations journey, from a RevOps Professional, Business Leader, or starting out, then our Secret Source RevOps Team can help.
Your RevOps pathways
Start RevOps yourself
Start RevOps yourself
Embarking on and overseeing your own RevOps project is enticing, yet maintaining objectivity amidst distractions can be challenging. You will also miss having a guide who will have the experience managing similar projects and able to provide valuable insight and much needed foresight.
Hire consultants
While acquiring objectivity and project management skills is crucial, successfully managing a Revenue Operations project requires a collaborative team with a diverse range of expertise. This includes departmental knowledge, data processing capabilities, effective communication, and problem-solving skills, all working together to achieve genuine Revenue Operations outcomes.
Hire a hands on team (i.e. Secret Source)
The RevOps journey
Processes & KPIs
If you can’t measure it, you can’t manage it. Allow our RevOps Specialists to objectively examine how your business operates and how you wish your business to operate. Here are some handy RevOps KPIs to help:
- Sales Cycle
- Win Rate
- Annual Recurring Revenue
- Managed Recurring Revenue
- Churn
- Upsell
- Cross Sell
- Renewals
- Cost of customer acquisition
Data
- I need new data
- How do I maximise the data that I have
- Help me onboard and exit data
Tech Stack
With over 350 CRM’s, 1,000’s of solutions, what is your ideal tech stack.
- Cut out wasted time, effort and money
- Examine pipeline velocity
- Improve forecast accuracy
Did you know?
Secret Source operates globally with companies of different sizes and from different sectors. Each company is different; Secret Source will put together your RevOps journey plan to be as unique as you are!
Our case stories
Transform to RevOps from 30 years of manual processes
Past Project
Three decades of manual processes and fragmented tech behind us, our RevOps transformation seamlessly aligns sales, marketing, and customer success. Optimising efficiency, accelerating revenue growth, and enhancing overall performance are our rewards.
We specialise in optimising your technology stack to deliver seamless customer interactions and drive revenue growth. Our dedicated team will review your current technology infrastructure, identify opportunities for enhancement, and implement tailored solutions that align with your business objectives.
By partnering with Secret Source for your Revenue Operations project, you can expect a comprehensive evaluation of your technology stack to ensure optimal performance and scalability. We leverage the latest tools and methodologies to streamline processes, improve data integration, and enhance customer engagement across all touchpoints.
Take the first step towards a more efficient and RevOps operation today. Contact Secret Source to schedule a consultation and discover how we can empower your business through innovative technology and exceptional customer experiences. Let’s unlock the full potential of your revenue operations together!